Patient, Family and Bystander Support

Patient and Family Support

We understand that the impact of a medical emergency lasts long after our team leaves the scene. While EMICS provides immediate critical care, we're committed to helping you find the right path to recovery by connecting you with specialist support services and answering your questions about the care we provided.

Helpful Services

Below is information and links to various specialist support organisations that you may find useful. This list is by no means exhaustive — please seek support wherever you feel appropriate. Please note: not all of the numbers listed are available 24/7.

Bystander & Witness Support

Witnessing a traumatic event or stepping in to provide life-saving help — such as performing CPR — can be an overwhelming experience. It's natural to feel a range of emotions in the days and weeks following an incident.

While our doctors and paramedics focus on immediate clinical care, we care deeply about the wellbeing of everyone present at the scene. If you're struggling with what you saw or experienced, you don't have to process it alone.

• British Heart Foundation — Support if you've given CPR →
• NHS — Coping with stress following a major incident →
• Royal College of Psychiatrists — Coping after a traumatic event →
• Resus Council UK — Co-survivor support →